Ecommerce Growth Leader | Shopify UX and CRO
I build Shopify stores that convert. Not the fluffy kind of “optimized.” The kind where customers move through the site without friction and revenue goes up. I have spent more than ten years improving Shopify UX, CRO, development, Klaviyo, analytics, and every part of the customer journey.
Brands reach out when something feels off. The flow is unclear. The PDPs feel heavy. The numbers may look fine on paper but the experience feels slow or clunky. That’s my queue to step in, clear the noise, and fix the problems that hold people back from purchasing.
I have worked on more than one hundred Shopify sites across many categories. My style is simple. Clean UX. Clear messaging. Direct decisions. Fast execution. Real results. No drama. No ego. No complicated decks. Good work that makes the site experience better for everyone.
Outside of work, I’m a dad, adventure enthusiast, snowboarder, and a guy who spends too much time tinkering on old Volkswagens. I bring that same curiosity, clarity, and grounded energy into every project and every team I work with.
Key Metrics
↑ 8-52%
Conversion lifts +8 percent to +52 percent$2M-$5M+
Scaled DTC brands to $2M to $5M plus annual revenue↑ 65-86%
Owned channel revenue 65 percent to 86 percent of total↑ 25%
Checkout click-through +25 percent↑ 116-750%
Search traffic +116 percent to +750 percent$4.7M+
Directed ecommerce ecosystems driving $4.7M annual revenue↑ 111-678%
Email and SMS revenue +111 percent to +678 percent↑ 8-19%
Returning customer rate +8 percent to +19 percentPartners, Affiliates, and preferred tech
Capabilities
I know how to diagnose what’s holding a Shopify store back and how to fix it. From UX and CRO to lifecycle and site architecture, I bring a clear, practical approach that drives measurable growth.
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Shopify Plus
Recharge
Klaviyo
Attentive
Gorgias
GA4
Triple Whale
Microsoft Clarity
Convert.com
Level Access
ChatGPT
Google Gemini
Page Speed Insights
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A/B Testing Roadmaps
Conversion Rate Optimization
Funnel Design
Checkout & Cart Logic
Dynamic Upsells
Bundling
Site Speed Optimization
Heatmap & Behavior Analysis
Search Engine Optimization
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Lifecycle Email & SMS Automation
Retention Strategy
UTM & Attribution Management
Customer Journey Mapping
Owned Channel Revenue Growth
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Product Placement Strategy
Category Page Optimization
Seasonal Landing Pages
Content + Commerce Storytelling
Visual Merchandising
Buying Guides & Banners
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UX/UI Design
Brand Development
Graphic & Web Design
Creative Direction
Campaign Design
Content Development
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Cross-Functional Collaboration (Design, Dev, Marketing)
Vendor & Developer Management
QA & Coding
Data-Driven Decision Making
B2B Lead Gen Funnels
Operator and Owner Mindset
CURRENT EMPLOYMENT
Woodchuck USA - Director of Ecommerce
Ben Rummel LLC - Owner - Shopify Expert, Ecommerce Consultant, Branding, Design
PAST EMPLOYMENT
The Mitten Company - Co-Owner
SelfEco - Creative Director
Sleep Number Corp. - Digital Designer
UPFRONT - Senior Designer, Web Director
Charles S. Anderson - Graphic Designer
Thinktopia - Graphic Designer
Education
BFA in Graphic Design, Minneapolis College of Art & Design, Minneapolis, MN